Cable TV and DTH companies will be costly to ignore new rules: Trai

 If companies prevent customers from choosing channels of their choice, then it is a violation of rules. Yes Telecommunication Regulator TRAI warned on Monday that companies offering cable TV and DTH (DTH service) who do not follow the new rules. Explain that the regulator said that those who are found to be violating new fee orders and regulatory arrangements, they will have to bear the brunt.

In the case of those companies, trai will also start an audit of service management and other IT systems for customers who violate the regulatory arrangement. Are there. Explain that RS Sharma, chairman of Telecommunication Regulatory Authority, said that the interest and interest of consumers is paramount and no agreement can be made with it. During this, he also said that the companies which are not following the rules, they will have to suffer the consequences.us know that Sharma said that we have received complaints about the inconvenience the customers have. These complaints are related to the Software and the system, which is kept by the distributors. With this, customers are not getting the option according to their preferences, whereas the purpose of the whole framework is this.

The TRAI chief said that if companies prevent customers from choosing channels of their choice, then it is a violation of rules. We are taking it seriously and for this, we have also sent show-cause notices to many distributors. week, Trai said that six Cable TV companies including GTPL Hathaway and City Network did violate many rules, including the new fee order. They were instructed to ensure compliance with the rules. Other companies are Fastway Transmissions, DEN Network, IndusInd Media and Communications and Hathaway Digital. source: goodreturns.in


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